“Prioritize CVE-2025-47981 patching on all Windows systems immediately — test in non-production first, then execute in production before end of business tomorrow.”
Microsoft 365 Copilot and Web Apps Reporting Intermittent Access Issues — July 13 2026
User-submitted reports on July 13 include problems accessing Microsoft 365 and Copilot web apps, login failures across M365 services, and MFA re-prompt loops occurring every 10 minutes regardless of location. Azure portal showed a Cloud Shell GatewayTimeout error pattern affecting some users. StatusGator confirmed Azure and M365 Apps were operationally green as of their last automated check but noted elevated user-submitted incident reports; monitor the Microsoft 365 admin health dashboard for official advisories.
Read more →July 2026 Patch Tuesday: Wormable NEGOEX Flaw CVE-2025-47981 Demands Immediate Patching
Microsoft's July 14 Patch Tuesday addresses 127 CVEs, with the most urgent being CVE-2025-47981 — a CVSS 9.8 heap-based buffer overflow in the Windows SPNEGO/NEGOEX authentication layer requiring no credentials or user interaction, making it fully wormable across all supported Windows versions. Microsoft assesses exploitation as 'more likely within 30 days,' and working exploits are expected to appear rapidly as researchers reverse the patch. Action: Apply the July cumulative update immediately, prioritising Windows Servers; no known workaround — patch is the only fix.
Read more →Microsoft Copilot Now a Primary AI Entry Point for M365-Standardised MSPs
For MSPs standardised on Microsoft 365, Copilot is increasingly positioned as the lowest-friction AI entry point, integrating directly into Outlook, Teams, Word, Excel, and PowerPoint with no additional stack changes. Technicians are using it to summarise ticket history, generate meeting recaps, draft client-facing updates, and reduce documentation overhead across the service desk. MSPs should evaluate Copilot licencing tiers for client upsell opportunities given the workflow time savings documented across service teams.
Read more →Guardz AI-Native Cybersecurity Platform for MSPs Integrates ITDR, EDR, Email, and Dark Web Monitoring
Guardz continues to gain traction among MSPs as a multi-tenant AI-native cybersecurity platform combining identity threat detection and response (ITDR), SentinelOne-powered EDR, Check Point email protection, cloud data protection, phishing simulations, and dark web monitoring in a single pane. For MSPs looking to consolidate security tooling and reduce alert fatigue, the platform offers MDR-backed coverage across endpoint, identity, email, and cloud. A 14-day free trial is available for evaluation.
Read more →AI Driving Shift from Reactive to Predictive MSP Service Delivery Models
Industry analysis confirms MSPs embedding AI and automation are repositioning from reactive break-fix to proactive, predictive service partners — using continuous automated monitoring, anomaly detection, and AI-driven analytics to forecast capacity needs and surface emerging threats before clients experience impact. Capabilities such as automated ticketing, predictive maintenance, and AI-powered asset management are rapidly becoming baseline client expectations rather than premium differentiators. MSPs not yet investing in AI-augmented service delivery risk margin compression as competitors reduce technician-to-client ratios.
Read more →Inaugural CRN Channel Awards Australia 2026 Shortlist Announced — MSP and MSSP Categories Expanded
CRN Australia has announced the shortlist for the inaugural CRN Channel Awards Australia 2026, spanning 29 categories covering managed services, cybersecurity, cloud, AI, and channel leadership. Due to record application volumes, the MSP of the Year category has been split by headcount tiers — a sign of a maturing and increasingly competitive local channel market. The awards ceremony will recognise MSPs, Solution Providers, and MSSPs; finalists include KMTech, Digital61, Fuse Technology, Wild Tech, Orro, Seccom Global, The Missing Link, and Tecala Group.
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