“Audit every customer SharePoint deployment (on-prem, hybrid, online) for CVE-2026-45659 exposure and begin patching coordination immediately—don't wait for your next maintenance window.”
Windows 11 July 2026 Patch Tuesday Delivers Point-in-Time Restore and Screen Tint Features
Microsoft's July 2026 Patch Tuesday update for Windows 11 introduces notable new features alongside the regular security fixes. MSPs should review the update for any compatibility issues before broad deployment across client fleets. Monitor Microsoft's Service Health Dashboard for any post-deployment degradation reports.
Read more →CRITICAL: SharePoint RCE CVE-2026-45659 Added to CISA KEV — KEV Deadline July 4, 2026
CISA added CVE-2026-45659 (CVSS 8.8) to its Known Exploited Vulnerabilities catalog on July 1, 2026, with a federal agency remediation deadline of July 4. The flaw is a deserialization RCE in SharePoint Server Subscription Edition, 2019, and 2016 that any authenticated user with Site Member permissions can exploit remotely — no admin rights required. Microsoft patched this in May 2026; MSPs must verify all on-premises SharePoint servers are updated immediately.
Read more →APRA Shadow AI Governance Obligations Tightened Under CPS 234, CPS 230, and FAR — April 2026 Industry Letter
APRA issued an industry letter in April 2026 clarifying shadow AI governance obligations for regulated entities under CPS 234, CPS 230, and the Financial Accountability Regime. MSPs servicing financial services clients — including AFSL holders and superannuation funds — need to ensure their AI tooling and client AI deployments are covered by documented governance frameworks. Failure to comply could expose both the MSP and the client to regulatory action.
Read more →Microsoft Copilot + HaloPSA AI Driving 35% Faster Ticket Resolution for MSPs
AI-assisted PSA platforms including HaloPSA Copilot and Atera AI are delivering measurable outcomes for MSPs — average ticket resolution time has dropped by 35% for MSPs using AI triage, with technicians saving 10–15 hours per month on admin tasks. HaloPSA Copilot now generates executive summary reports highlighting ROI and system stability for client QBRs. MSPs not yet using built-in AI features within their existing RMM/PSA platforms are leaving efficiency gains on the table.
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Written from 12 years on the helpdesk floor. Always free.